Frequently Asked Questions
Product & Ingredients
What's in Nüra Probiotic Gummies?
Each serving contains two clinically-studied probiotic strains — Bacillus coagulans and Bifidobacterium lactis — in a raspberry and watermelon flavored gummy. They're vegan, non-GMO, and don't require refrigeration.
How is this different from probiotic capsules or powders?
Bacillus coagulans is a spore-forming strain that's naturally shelf-stable, which is why we can put it in a gummy without refrigeration and without losing potency the way many capsule probiotics do in heat or humidity.
Are these vegan / gluten-free / allergen-friendly?
The gummies are vegan and non-GMO, gluten Free. Contains Tree Nuts
Do I need to refrigerate them?
No. Store in a cool, dry place away from direct sunlight. Refrigeration isn't required but won't harm the product.
Usage & Results
How many should I take, and when?
Take 2 gummies daily, with or without food. Don't exceed the recommended serving.
How long until I notice a difference?
Individual results vary. Many customers report noticing changes in digestion within 2–4 weeks of consistent daily use, as the gut microbiome needs time to adjust. Probiotics work best when taken consistently every day rather than occasionally.
Can I take this with other supplements or probiotics?
We recommend checking with your doctor or pharmacist before combining probiotics with other supplements or medications, especially if you're managing a health condition.
Is this safe during pregnancy or breastfeeding?
Please consult your doctor before use if you are pregnant, nursing, or taking medication. This product is not intended to diagnose, treat, cure, or prevent any disease.
Is this safe for children?
This product is formulated for adults. Consult a pediatrician before giving any supplement to a child.
What if I miss a day?
Simply resume your normal serving the next day — no need to double up.
Orders & Shipping
How much does shipping cost?
Shipping is calculated at checkout based on your location and order size. Orders over $49 ship free within the US.
When will my order arrive?
Orders are typically processed within 1–2 business days. Delivery times vary by location; you'll receive tracking information by email once your order ships.
Do you ship internationally?
Yes, shipping cost and associated cost will be calculated at the checkout based on your location.
Subscriptions
How does Subscribe & Save work?
Subscribing saves you 15% on every order and ships automatically on the schedule you choose, so you never run out.
Can I change or cancel my subscription?
Yes, anytime, with no fees — manage it from your account page. Changes must be made before your next billing date to affect the upcoming order; once an order has entered fulfillment, it can't be modified or cancelled.
Will I be charged automatically?
Yes. Subscription orders renew and charge automatically on your selected schedule until you cancel.
Returns & Guarantees
What's your return policy?
Because our gummies are ingestible personal care items, we can't accept returns on opened products for safety reasons. Unopened, sealed products can be returned within 14 days of delivery. Full details are in our [Refund Policy].
What if my order arrives damaged or wrong?
Contact support@nuraguts.com within 14 days with your order number and a photo — we'll send a free replacement or refund, no return needed.
Who do I contact with other questions?
Email us anytime at support@nuraguts.com — we typically respond within 1–2 business days.